“As my company’s sole technical writer, I maintain and update over 2,000 pages of user guides for about twenty software applications. Since at least 1998, all help and tutorials at our company were published using Doc-to-Help, a Word-based system that didn’t support embedded videos or PDFs. In early 2018, I spent two months researching alternatives, and knew Manula was “the one” about five minutes into the free trial. My instincts were right. Everybody in the company loves our new user guides, and so do our customers.
Manula is super easy to use. The few times I needed support, I got a fast, accurate reply; and the solution was always very simple. This was such a welcome change from our experience with Doc-to-Help support.
Our Word-based documents were more technical than most: almost 100% tables-embedded-into-other-tables and complex layers of numbered and bulleted lists. It has been time-consuming (but fun) to convert our first thousand pages of help into Manula’s Textile-based format. The effort has been well worth it! Our documentation is getting far more views and longer visits than it ever did in the old format. We don’t have numbers yet, but I suspect it is also leading to fewer support tickets, freeing up time for our sales staff.
We are super happy Manula customers and would recommend it to anyone! An example of our help can be seen here.”
How To Write User Guide
Manula is super easy to use. The few times I needed support, I got a fast, accurate reply; and the solution was always very simple. This was such a welcome change from our experience with Doc-to-Help support.
- Mar 03, 2015 Manuals are one of the most important documents in any kind of business. Making a Manual might seem to be a tedious and complicated process to some. But to make it simpler and easier, there are five most common tools or applications, that you can use to create a Manual. Manuals can be hard copy in.
- Jan 28, 2003 The User Manual Manual: How to Research, Write, Test, Edit & Produce a Software Manual (Untechnical Press Books for Writers Series.) Michael Bremer on Amazon.com.FREE. shipping on qualifying offers. The User Manual Manual is a master's course on software manuals. It describes the grammar, style, techniques and tricks needed to write a manual the gets read.
Apr 14, 2014 Hi everyone. I was just wondering what program you prefer when making instruction manuals. I am trying to decide which looks more professional, and if you have any tips on importing views from Composer to that program. I find that when I save the views as jpegs, the beige background shows up and makes it look unprofessional. 2010 dodge journey owners manual download. Any ideas would be. Website User Manual “Bridgeman Education is breath-taking: a beautifully rendered product at a sensible price. Jabra pro 920 headset setup. Obviously a labour of love and enormous creativity. The high-quality and extensive content is made easily accessible through quick search and browsing in a.
Our Word-based documents were more technical than most: almost 100% tables-embedded-into-other-tables and complex layers of numbered and bulleted lists. It has been time-consuming (but fun) to convert our first thousand pages of help into Manula’s Textile-based format. The effort has been well worth it! Our documentation is getting far more views and longer visits than it ever did in the old format. We don’t have numbers yet, but I suspect it is also leading to fewer support tickets, freeing up time for our sales staff.
It takes an IT staff member approximately one minute to set up our website for each new Manula help document. Manula seamlessly integrates into our website, using our custom colors and logos to give a consistent user experience. The layout, table of contents, fonts and tables are inviting and easy on the eyes. We can even hide minor topics from the table of contents, thus keeping our extensive help from appearing too intimidating. I love the ease of updating, the change control system, and ability to support multiple versions. Users who haven’t updated their software see the applicable user guide, while on-plan users see additional topics about the latest features. And because the help is online, I can fix a typo or add a new topic any day of the year. This means there is no longer a rush to get the help finished weeks before an upcoming release. The context help is extremely easy to implement on both my end and the developer end.
We are super happy Manula customers and would recommend it to anyone! An example of our help can be seen here.”